Learn the secrets of successful salespeople and improve on your customer service skills. These skills are essential to any business and if you run your own show, they will no doubt help you grow your business. Improve your knowledge and increase business profits.
"I am absolutely loving studying with Online Courses AUS! I really love being able to study where and when I want. I would recommend studying with Online Courses AUS if you want to learn at your own pace and get quality assistance." - Erin
Want to know how to close more sales? Curious how successful salespeople communicate with their customers? In this course you’ll learn how to sell professionally, close bigger deals, shorten the sales cycle, and how to make more money selling.
Needless to say, if you have great sales skills and advanced level customer service skills you will have a rewarding career ahead of you.
We're committed to you! As an OCA student you will receive a range of support services to assist you with your learning journey. This includes: live chat, technical, admin and general course support and a dedicated trainer to support your learning.
This qualification is delivered online. As soon as you enrol, you’ll be provided with a login and password so you can access our OCA e-learning centre 24/7. You can study at your own pace, from the comfort of your home. All course materials are 100% online, and delivered via our innovative e-learning experience.
The length of time it takes you to complete this course depends on how much time you can invest each week, so if you spend 25hrs a week on the course you will finish it in 2 weeks (or sooner).
Interact With Customers
Provide Service To Customers
Sell Products And Services
Manage Quality Customer Service
Establish And Conduct Business Relationships
Enhance The Customer Service Experience
Prepare & Present Proposals
Write Persuasive Copy
Make A Presentation