Would you like a career where you can work anywhere? Would you like to travel the world and get paid to do it? Do you love working with people? If this is you, our entry level Certificate in Travel and Tourism is the perfect place to kick start your journey.
"Being that OCA is a completely online campus, I looked for every reason not to do my course through them. I looked at every AAA professional provider and the people teaching the courses. In the end, of all the providers, I went with the one I least expected to. The service is beyond what any big brand campus gives you, and everything is set out so well. Huge ups to OCA for completely turning me around! I would recommend studying through OCA to anyone who wants a real advantage. Thank you!" - Jaqui
This fascinating course covers essential topics such as advanced customer service skills, working effectively with others, packaging tourism products and much more.
As a student, you will be introduced to real world concepts and examples, allowing you to discover the knowledge, attributes, skills and experience of travel and tourism operations. Suitable for several career prospects, our Certificate in Travel & Tourism short course gives you the foundational knowledge to turn your passion for the great outdoors into an exciting and adventurous career. Some of our students have gone on to work in adventure tourism; they get paid to raft down rivers and lead people through jungles!
We're committed to you! As an OCA student you will receive a range of support services to assist you with your learning journey. This includes: live chat, technical, admin and general course support and a dedicated trainer to support your learning.
This qualification is delivered online. As soon as you enrol, you’ll be provided with a login and password so you can access our OCA e-learning centre 24/7. You can study at your own pace, from the comfort of your home. All course materials are 100% online, and delivered via our innovative e-learning experience.
The length of time it takes you to complete this course depends on how much time you can invest each week, so if you spend 25hrs a week on the course you will finish it in 2 weeks (or sooner).
Apply Customer Service Skills
Complete Workplace Orientation/Induction Procedures
Work Effectively With Others
Provide Service To Customers
Sell Products And Services
Show Social And Cultural Sensitivity
Process Travel Related Documentation
Book Supplier Services
Package Tourism Products
Source And Use Information On The Travel And Tourism Industry
Access And Interpret Product Information
Operate An Online Information System
Construct Normal International Airfares
Source Airfares For Domestic Flights