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Learn the secrets of successful salespeople and improve your customer service skills. These skills are essential to any business; if you run your show, they will undoubtedly help you grow your business. Improve your knowledge and increase business profits.
"I'm currently studying the Advanced Sales & Customer Service Skills course, I love the fact its self-paced, it fits in with my daily juggle of work, baby and everything in between. The course is easy to navigate, thought-provoking, but most of all thoroughly enjoying." - Mrs Urie
Want to know how to close more sales? Curious how successful salespeople communicate with their customers? In this course, you’ll learn how to sell professionally, close bigger deals, shorten the sales cycle, and how to make more money selling.
If you have great sales skills and advanced level customer service skills you will have a rewarding career ahead of you.
What will you learn during this course?
How to interact with customers
How to provide a great service to customers
How to sell products and services
Quality customer service
How to establish and conduct business relationships
How to enhance the customer service experience
How to prepare & present proposals
Why should you invest in this course?
Succeeding in today's society requires a commitment to lifelong learning and professional development.
What are the key benefits of professional development (CPD)?
Benefits include increased confidence & credibility; efficiency; ability to influence and lead; improved networking skills; currency in your skills and knowledge; achieving career goals & becoming a better employee. You may even be able to ask for a "pay raise", employers love the staff that invest in themselves.
Enrol now to get instant access to this course and start learning right away.
Delivered 100% online, no classroom required
Instant access (simply enrol online, anytime)
Assessments are short answer and multiple choice
Fast turnaround on marking (within 1 business day)
One on one mentor support
Live chat, 7 days a week
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* Cannot be used in conjunction with any other offer
* Cannot be used in conjunction with any other offer