Transform your career with our specialised Medical Reception and Terminology course. Master Microsoft Office to manage medical practice operations efficiently and develop clear, practical communication skills in a medical environment. Enrol now and take the first step towards a rewarding career in medical administration.
"Doing this course has been a pleasure. I have not studied for quite a few years and hated it while I was at school, but I really enjoyed it. My tutor was helpful whenever I needed assistance. I also found it easy to find the course I wanted to do, and all the information regarding enrolment at my fingertips." - Kay
Step into the world of medical reception through our most comprehensive short course. Learn everything you need to know to manage the day-to-day running of a medical practice. This course delivers the skills and knowledge required to succeed in this industry and corporate management. This course is your perfect starting point for those wishing to start their medical admin career or expand their options.
What will you learn during this course?
- This course will teach you to use Microsoft Office to manage the day-to-day running of a medical practice.
- You’ll also develop the skills to communicate clearly and effectively in a medical environment.
- The Medicare module includes An overview of what Medicare is and how to use it.
- Learn the benefit entitlements and rebates available to patients registered with Medicare.
- Gain an understanding of Medicare cards and insurance available.
Our course includes a FREE bonus module on using Medtech with a 352 Medtech training guide. Medtech provides software solutions for the healthcare environment, enabling health professionals to manage their patients efficiently.
What are the benefits of completing this course?
- Gain a Micro-Credential and become a Medical Receptionist
- Work with an experienced tutor and other students to complete your course
- Gain a practical understanding of Microsoft Word, Excel and Outlook
- Learn medical terminology and abbreviations
- Increase your chances of a new job or promotion
- Get your foot through the door as a medical professional!
- You do not require any previous medical training or experience to complete this course.
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Why students love learning with us
We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.
We are CPD endorsed. Completing CPD-endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by
Credly.
100% online and on-demand
Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.
Dedicated round-the-clock support
We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.
Real world, industry-led learning
Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.
Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.
Industry
Aligned
Career Pathways
- Medical Receptionist
- Administration Manager
- General Office Manager
- Office Manager
- Office Assistant
Course Delivery + Learner Support
Delivered 100% online, no classroom required
Instant access (simply enrol online, anytime)
Assessments are short-answer and multiple-choice
Fast turnaround on marking (within 1 business day)
One-on-one mentor support
6 months access
Live chat, 7 days a week
Course Topics
Medical Reception:
Role of a Receptionist
Medical Reception Service Skills
Time Management, Ethics and Professionalism
Maintain Patient Records
Effective Business Communication
Introduction to Microsoft Word
Using Microsoft Excel
Workplace Health and Safety
First Aid and Medical Emergencies
Customer Relationship Management
Introduction to Medtech Evolution
Medical Terminology:
Scope and Nature of Medical Terminology
Anatomical Terms and Structure
Medical Equipment and Procedures
Pharmacological Terminology
Musculoskeletal System
Cardiovascular, Lymphatic and Immune System
Respiratory and Reproductive Systems
Digestive and Excretory Systems
The Skin
Nervous and Sensory Systems
Certificate in Medical Terminology Assessment
Medical Transcription:
Introduction to Medical Transcription
Tools of the Trade
Understanding Medical Records
Listening Carefully
Grammar, Sentence Structure, and Punctuation
Style
Medical Terminology and Spelling
Report Formatting and Word Processing
Checking Your Work
Classification Systems, and Discharge and Death Summaries
Infections, Blood, and Cells
The Nuts and Bolts of Working as a Medical Transcriber