Are you looking to enhance your knowledge and skills in this exciting industry? Do you need to brush up on your professional development to improve your employment opportunities? Gain a deeper understanding of our travel and tourism course bundle and secure new skills and expertise to prepare for the challenges of this exciting sector.
"I wanted to extend my heartfelt thanks for the fantastic course experience I just had with you. The self-paced format was incredibly convenient for my busy schedule, and your support team was always there to help with any questions, no matter how small. Thanks for providing such a valuable learning experience!" - Anne Snoeks
This course is our most comprehensive in travel and tourism. If you already work in the industry, it's a big tick in the box for your professional development and if you want to start out it's a fantastic course. It is also suitable for those looking to set up their own travel and tourism business.
This course bundle includes:
Travel & Tourism Micro-Credential (valued at $1099)
Advanced Sales & Customer Service Skills (valued at $499)
Flight Attendant Career Sampler (valued at $399)
You will learn everything you need to know including how to process travel-related documentation, deliver quality customer service, advise on major services and attractions and package tourism products.
Why students love learning with us
We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.
We are CPD endorsed. Completing CPD-endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by
Credly.
100% online and on-demand
Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.
Dedicated round-the-clock support
We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.
Real world, industry-led learning
Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.
Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.
Industry
Aligned
Career Pathways
- Tour Guide
- Tourism Manager
- Tour Package Sales Person
- Destination Specialist
- Service Personnel
- Small Business Owner (tours, accommodation, transport)
- Outdoor Education Officer
- Tour Bus Driver
- Hotel Manager
- Safari Guide
- Flight Attendant
Course Delivery + Learner Support
Delivered 100% online, no classroom required
Instant access (simply enrol online, anytime)
Assessments are short answer and multiple choice
Fast turnaround on marking (within 1 business day)
One on one mentor support
Live chat, 7 days a week
Course Topics
Interact With Customers
Provide Services to Customers
Sell to the Retail Customer
Show Social and Cultural Sensitivity
Manage Quality Customer Service
Process Travel Related Documentation
Source and Use Information On The Travel and Tourism Industry
Access and Interpret Product Information
Sell Tourism Products and Services
Access Information on Event Industry Operations
Construct Normal International Airfares
Source Airfares for Domestic And International Flights
Prepare And Monitor Budgets
Develop And Implement Marketing Strategies
Manage Finances
Work Effectively With Others
Package Tourism Products
Enhance the Customer Service Experience
Make a Presentation
Establish and Conduct Business Relationships
Prepare & Present Proposals
Apply Customer Service Skills
Advise On Major Services and Attractions at Aviation Destinations
Flight Attendant and Cabin Crew
Work Effectively With Others
Follow Security Procedures